afia Medical afia Medical

Credit Controller

JOB DESCRIPTION

JOB TITLE : CREDIT CONTROLLER

DEPARTMENT : FINANCE

REPORTS TO : HEAD OF FINANCE

JOB SUMMARY

Provide leadership to the Credit Control function in formulating, reviewing, and implementing credit control policies.

MAIN DUTIES AND RESPONSIBILITIES:

Ensuring stability of cash flows for operational and investment purpose through attaining monthly collection budget.
Facilitating effective billing and revenue capture.
Overseeing all accounts and customer relationship management.
Undertaking account reconciliation and sending out timely client statements letters as per the hospital’s credit control policy and timelines.
Handling patient disputes regarding bills and negotiating to bring payment within the agreed terms.
Handling disputed bills with insurances and negotiating to bring payment within the agreed terms.
Championing customer service excellence and continual improvement.
Identifying changes in payment patterns and proposing action to avert indebtedness.
Developing credit management capacity within the department.
Maintenance of all contracts signed with all hospital debtors.

KEY QUALIFICATIONS AND EXPERIENCE:

· Bachelor of Commerce in Finance, Accounting, or a related field

· Professional qualifications in ACCA, CIFA, CPA or any other recognized professional accounting qualification.

· Five years working experience, with two years as a Credit Controller.

· Membership with certified Accounting body

· Good understanding of IFRS and statutory financial accounting and reporting.

SKILLS AND COMPETENCIES:

· Expert knowledge in credit management.

· Strong leadership skills.

· Strong work ethics

· Sound problem solving and decision-making skills.

· Refined customer service skills.